• What types of models do you create?

    Architectural models, real estate models, city planning models, infrastructure models, etc.

  • Can you handle custom designs?

    Yes, we can work with your design or help you develop one from scratch.

  • What industries do you serve?

    Architectural firms, real estate developers, contractors, government agencies, and more.

  • What file formats do you accept?

    We accept formats such as 3ds Max, Rhino, SketchUp, and more.

  • Can you assist with the design if I don’t have one?

    Absolutely, our experienced design team can help you create a design that meets your needs.

  • How long does the design process take?

    This depends on the complexity of the project, but we provide clear timelines upfront.

  • What is your production capacity?

    Our 30,000 sqft facility and 35 craftsmen working in shifts allow us to handle projects of any scale.

  • How do you ensure the quality of your models?

    We use advanced CNC machines, laser cutters, and 3D printing, along with rigorous quality checks.

  • How do you ensure customer satisfaction?

    We ensure exceptional quality by involving clients at every stage—design, production, and installation—allowing reviews and inspections throughout the process to guarantee precision and satisfaction.

  • Can I visit your production facility?

    Yes, we welcome client visits to our Shenzhen facility to see the process firsthand.

  • Do you offer shipping services?

    Yes, we provide fast and affordable logistics solutions to deliver models across the continental USA.

  • What's a typical delivery timeline to a final destination in USA?

    Shipping from our factory to the USA takes 4–6 weeks by sea or 7–14 days by air, including production finalization and customs clearance. We provide regular updates to ensure timely delivery.

  • How are models packaged for transport?

    Our team carefully packages each model with custom solutions to ensure safe delivery.

  • Do you provide on-site installation services?

    Yes, our experienced professionals handle installation and address any last-minute adjustments.

  • Can you assist with relocating or demolishing a model after an exhibition?

    Yes, we offer post-exhibition services, including relocation and demolition of models.

  • How much does a model cost?

    Pricing depends on size, complexity, and materials. Contact us for a personalized quote.

  • How long does it take to complete a model?

    Timelines vary based on project complexity, but we prioritize efficiency without compromising quality.

  • Do you offer discounts for large or repeat orders?

    Yes, we can provide customized pricing for bulk or repeat clients.

  • What is a typical payment term?

    Our standard payment terms include an initial 50% deposit after contract signed, followed by 40% upon production completion and approval, and the final 10% upon delivery and installation

  • What happens if I need changes after the project starts?

    We’ll work with you to accommodate changes and adjust timelines and costs as needed.

  • What is your policy for damaged models during transport?

    In the rare event of damage, we work quickly to repair or replace the model to your satisfaction.

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